FAQs

Frequently Asked Questions (FAQs) ❓💖

Welcome to the True Love FAQ page! We’ve gathered the answers to your most common questions right here so you can have a smooth and joyful shopping experience. 💫 If you can’t find what you’re looking for, feel free to reach out to us! 😊

1. What types of products do you sell? 🛍️

At True Love, we offer a diverse range of products across all niches! From home decor to fashion, gadgets, beauty, gifts, and much more, there’s something for everyone. Whatever you’re looking for, we have it covered! 🎉✨

2. How long will it take for my order to arrive? ⏳

  • US Orders: Your order will typically arrive within 3 to 5 business days. 📦🚚
  • International Orders: Expect your order to arrive in 7 to 15 business days, depending on your location. 🌍✈️

You’ll get a tracking number once your order ships, so you can follow your package every step of the way! 📲

3. Do you offer international shipping? 🌎

Yes! We ship to many countries around the world! 🌏 So no matter where you are, you can enjoy the awesome products at True Love. If you're unsure if we ship to your country, just contact us, and we’ll help you out! 💌

4. Can I return an item? 🔄

Of course! We want you to LOVE everything you order. If something isn’t quite right, we offer easy returns within 30 days of receiving your order. Please make sure the item is unused and in original condition.

To start a return, just email us at support@truelove.com with your order number and reason for the return. We’ll take care of the rest! 💖

5. How do I track my order? 📦🔍

Once your order ships, we’ll send you an email with a tracking number so you can check the status of your delivery. Just visit the carrier’s website, enter your tracking number, and voilà – you’ll know exactly where your order is! 🎯

6. Can I cancel or change my order? ✂️

Once an order is placed, we begin processing it right away to get your products to you as quickly as possible. However, if you need to cancel or change something, please contact us as soon as possible at support@truelove.com. We'll do our best to assist you before it ships! 📧

7. Do you offer gift cards? 🎁

Yes! We offer gift cards so you can share the love with friends and family. 🎉 Perfect for birthdays, anniversaries, or just because! Check out our Gift Card page to purchase one today! 💌

8. Are your products high-quality? 💎

Absolutely! At True Love, we believe in offering only the best. We carefully curate our selection to ensure that each product meets high standards of quality and durability. We want you to be happy with every purchase! 😊

9. Can I get free shipping? 🚚💕

Yes, we occasionally offer free shipping promotions! Keep an eye on our website and social media for any special deals. 🤑 You can also sign up for our newsletter to get exclusive offers and updates right in your inbox! 📧

10. I have a problem with my order. What do I do? 😟

We’re so sorry if you’ve encountered an issue with your order! Please reach out to our customer service team at support@truelove.com, and we’ll get back to you as quickly as possible to resolve the problem. We’re here to help! 💖

11. How can I contact customer support? 📞💬

If you have any questions or concerns, our friendly customer support team is here to assist you! You can contact us by email at support@truelove.com. We’ll respond as quickly as possible! 🕒